Store Support

I NEED TO REDOWNLOAD A PRODUCT
If you downloaded your product after 15th November 2021 you can simply redownload from your original confirmation email. The link will not expire and you will automatically receive the latest version.

If you downloaded your product before this date, you'll need to contact us with your order number and we will send you a code so you can redownload the product for free off our new store.

I'VE LOST MY ORDER NUMBER - WHAT NOW?
If you have lost your original confirmation email - you can contact us with the approximate date you made your purchase, along with your name and the email address you used to make the download. We will still be able to resend your order confirmation.